Monday evening: Dalkia Waste Energy, an expert company in energy recovery from household waste asks us to intervene in emergency after a major failure on a 120 kW drive that causes the shutdown of the plant.
In fact, the drive is composed of an old generation Power Module, so it’s difficult to repair the product within a reasonable time for our customer.
Tuesday morning: Thanks to our new products stock, we provide our customer with a Siemens G120 drive and immediately intervene on site to replace the Power Module and the Control Unit in order to restart the operation of the plant as soon as possible. Successful operation! Our customer restarts his production less than 12 hours after their first call.
Our client thanks us personally for our reactivity.